888starz Privacy Policy
This document provides a full account of how your personal information is collected, what it is used for, and how it is kept secure.
Table of Contents
01 Introduction and Scope of This Policy
888starz is an online betting and casino platform that provides services to users in Bangladesh. This privacy policy ("Policy") explains how 888starz collects, processes, stores, and protects the personal information of its users.
This Policy applies to all services provided through the website www.888starzapk.cam and its Android and iOS mobile applications. By using our services, you are considered to have accepted the terms of this Policy. To learn about the general rules governing use of the service, please read our Terms and Conditions.
Important: This Policy applies specifically to users in Bangladesh. If you are accessing the service from another country, the data protection provisions of that country's local laws may apply.
02 What Data We Collect
888starz collects user information at various stages. The following types of data may be collected:
2.1 Information You Provide Directly
When you register an account, make a deposit, request a withdrawal, or use our services, you voluntarily provide information that may include:
- Full name and date of birth
- Email address and mobile number
- bKash, Nagad, or Rocket number, or bank account details (for payment verification)
- Government-issued ID details provided for identity verification
- Username and password (stored in encrypted form)
2.2 Automatically Collected Information
When you use our platform, certain information is collected automatically:
- IP address and device type
- Browser version and operating system
- Login time, session duration, and page visit history
- Game play history, betting activity, and transaction records
- Information collected through cookies and similar tracking technologies
2.3 Information Received from Third Parties
For identity verification and fraud prevention purposes, we may occasionally obtain additional information from authorised third parties, such as identity verification services or payment processors.
03 Purpose of Data Use
888starz uses collected data only for the following specific purposes:
- Account management and verification: To complete the registration process, confirm user identity, and maintain account security.
- Payment processing: To process deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer, and to maintain transaction records.
- Customer support: To resolve your issues via live chat or email, and to retain the related communication history.
- Service improvement: To analyse user experience and improve the platform's functionality and content.
- Fraud and security control: To detect suspicious activity, prevent money laundering, and stop account misuse.
- Promotional communications: To send messages about offers and updates, with your consent. You can opt out of such messages at any time.
- Responsible gaming: To monitor user play patterns, identify problematic behaviour, and provide the necessary support.
For more information on healthy and controlled gaming habits, visit our Responsible Gaming page, which includes guidance on setting limits and self-exclusion.
04 Data Disclosure and Sharing
888starz does not sell your personal data to third parties. However, data may be shared in the following cases for operational purposes:
4.1 Service Partners
Limited data may be shared with selected third-party organisations for payment processing, identity verification, technical support, and fraud prevention. These organisations may only use the data for the specified purpose and may not use it for their own ends.
4.2 Legal Obligations
888starz may disclose data when required to do so by a court order, a request from an investigative authority, or an applicable legal provision. Such disclosures will always occur within the framework of the law.
4.3 Business Transfers
In the event of a business merger, acquisition, or asset transfer, user data may be transferred to the relevant party. Users will be notified in advance in such cases.
4.4 International Data Transfers
Our servers may be located in multiple countries, meaning your data may be processed or stored outside Bangladesh. Appropriate technical and contractual safeguards are in place to protect data during such transfers.
05 Cookies and Tracking Technologies
The 888starz website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve site functionality.
5.1 Types of Cookies
- Essential cookies: Required to maintain login sessions, verify security, and keep core services running. These cannot be disabled.
- Functional cookies: Used for language preferences, layout settings, and personalising your experience.
- Analytical cookies: Used to understand user behaviour and measure platform performance.
- Marketing cookies: Used to show you relevant content based on your preferences (only with your consent).
5.2 Cookie Controls
You can block or delete cookies through your browser settings. However, disabling essential cookies may cause some platform features to not work properly.
06 Data Security Measures
888starz applies industry-standard technical and organisational measures to protect your data. These measures protect information from unauthorised access, alteration, disclosure, or destruction.
6.1 Technical Safeguards
- SSL encryption: All communications on the website and app are secured with 256-bit SSL encryption.
- Password hashing: User passwords are never stored in plain text — only encrypted hashes are stored.
- Two-factor verification: OTP verification is required for suspicious logins or large transactions.
- Firewall and IDS: Unauthorised access is detected and blocked at the network level.
6.2 Organisational Safeguards
- Staff access to data is controlled on a need-to-know basis.
- Staff receive regular training on handling personal data.
- A rapid response plan is in place for data security breaches.
- Data protection agreements are mandatory with third-party partners.
Note: No internet-based transmission method is 100% secure. We take every precaution, but you are also responsible for the security of your account. Never share your password with anyone.
6.3 Data Retention Period
Your data is retained for as long as your account remains active. Even after account closure, certain data may be kept for a defined period due to legal and regulatory obligations. Once that period ends, data is securely deleted or anonymised.
07 Your Rights Regarding Your Data
888starz users have the following rights regarding their personal data:
- Right of access: You have the right to know what information we hold about you. You can access this by logging into your account or contacting the support team.
- Right to rectification: If any of your information is incorrect, you can request that it be corrected. Many details can be updated directly from your profile page.
- Right to erasure: Subject to certain conditions, you can request that your data be deleted. However, some data may need to be retained due to legal obligations.
- Right to object to processing: You can request that your data no longer be used for marketing messages.
- Data portability: You can request your data in a common, readable format.
- Right to restrict processing: In certain circumstances, you can request that processing of your data be temporarily suspended.
To exercise these rights, contact our customer support team via live chat or email. We provide support in both Bengali and English, 24 hours a day, 7 days a week. To learn more about us, visit our About Us page.
08 Third-Party Links and Services
The 888starz platform may in some cases contain third-party services or links. This Policy applies only to 888starz's own operations. Third-party websites or services have their own privacy policies, and 888starz is not responsible for them.
Payment processors such as bKash, Nagad, and Rocket have their own privacy policies. Your interaction with these processors when making a payment is governed by their own policies.
09 Protection of Minors
888starz services are intended solely for adults. No person under the age of 21 may register or use this platform. We do not knowingly collect any information from minors.
If we become aware that we hold information relating to a person under the age of 21, that data will be deleted immediately and the associated account will be closed. Parents and guardians are encouraged to monitor their children's online activity.
10 Policy Changes
888starz reserves the right to update this privacy policy at any time. For significant changes, users will be notified in the following ways:
- A clear notice will be displayed on the website.
- A message will be sent to the registered email address or mobile number.
- A push notification will be sent through the app.
Continued use of the platform after any changes will be taken to mean that you have accepted the updated policy. We recommend you check this page regularly.
11 Contact Us
If you have any questions about this privacy policy or wish to exercise any of your rights regarding your data, please contact our support team:
Live Chat
Use the platform's live chat feature for direct 24/7 support. Assistance is available in both Bengali and English.
24 hours a day, every dayFor answers to common questions, visit our FAQ page, where many general topics are covered.