For ages 21+

Responsible Gaming —
Stay safe, stay in control

888starz believes entertainment is best when kept in check. On this page you can learn how to set limits, when to seek help, and how to keep gaming a fun experience.

For users aged 21 and above only

The basics of gaming

Keep entertainment as entertainment — that is the foundation of responsible gaming.

Casino or sports betting at 888starz is simply a form of entertainment. But like any form of entertainment, it requires awareness. Playing responsibly means only betting an amount you can afford to lose, and never chasing losses by placing bet after bet.

Our Terms and Conditions cover betting limits, account usage guidelines and self-exclusion details. Reading through them will answer many common questions.

Gaming should not be seen as a source of income. Winning is never guaranteed — keeping that in mind helps avoid a lot of unpleasant situations. Set a budget for yourself before each session and stop when that budget is reached.

To learn how 888starz stores your personal information, read our Privacy Policy. Keeping your account activity safe and secure is our priority.

Our commitment: 888starz never allows minors (under 21) to open an account or place bets. If you suspect a minor is using your device, inform our support team immediately.

Set your own limits

888starz gives you several tools to keep your gaming habits under control.

Deposit Limit

Set a maximum daily, weekly or monthly deposit amount. Lowering a limit takes effect immediately; increasing a limit requires a waiting period.

Deposit Control

Session Time Limit

Decide in advance how long you will play in a single session. Once the time is up, your account will automatically end the session.

Time Control

Reality Check

Keep periodic pop-up notifications active to remind you how long you have been in a session and how much you have spent.

Awareness

Temporary Break

You can temporarily close your account for a few hours to a few days. During this time, logging in or placing bets will not be possible.

Cooling-Off

Self-Exclusion

By choosing long-term self-exclusion, you can deactivate your account for anywhere from 6 months to permanently. Promotional messages are stopped during this period.

Self-Exclusion

Account Closure

You can contact our support team at any time to permanently close your account. We are always here to support you in making that decision.

Permanent Closure

Warning signs

If any of the following feels familiar, pause and let someone close to you or a professional know.

  • You feel the urge to bet more to recover money you have lost.
  • You are using money set aside for groceries or debt repayments.
  • You are hiding your gambling from family or friends.
  • You find it hard to stop playing or stick to your limits.
  • You feel restless or irritable when you cannot play.
  • You are giving gaming more priority than work, studies or family responsibilities.
  • You feel uneasy, guilty or low after a gaming session.

The role of family and loved ones

If you think someone close to you is developing a gambling problem, talk to them calmly rather than getting angry or placing blame. Let them know you are there for them and that the problem can be worked through together.

Family members sometimes notice the signs first — changes in spending habits, shifts in mood, or withdrawing from social life can all be indicators. If you see these signs, do not wait to have a conversation.

Seeking help from a professional counsellor or mental health specialist is not a sign of weakness — it is the bravest step you can take. Many counselling services in Bangladesh offer confidential support.

Our FAQ has answers to more questions about responsible gaming, covering everything from setting limits to the self-exclusion process.

Where to get help

Do not face it alone — 888starz and the people around you are here for you.

888starz Support Team

Reach out to us directly for any issue. We are ready to assist in both Bengali and English.

24/7 Live Chat Any time, any day — click the live chat button on the site to speak with one of our agents. Requests for self-exclusion or limit changes can also be made directly here.
Email Support You can send detailed requests or confidential matters by email: [email protected] — we usually respond within a few hours.
Family and Friends Talk openly with the people close to you. They do not just offer support — they often see the situation more clearly from the outside.
Professional Counselling Mental health counsellors and counselling services are available in Bangladesh. Speak with a specialist — it is completely confidential.

Keep in mind

  • Gaming is always for entertainment — not as a way to earn money.
  • Only bet money that, if lost, will not affect your daily life.
  • 888starz does not allow accounts for anyone under 21 — this is strictly enforced.
  • Set your limits before things get out of hand — it becomes harder to do later.
  • You do not need to give a reason to self-exclude or close your account — it is your right.
  • Asking for help is not weakness — it is the smart thing to do.

Frequently Asked Questions

The most common questions asked about responsible gaming.

Go to Account Settings and find the "Responsible Gaming" section to set your deposit limit. You can choose daily, weekly or monthly limits. Lowering a limit takes effect immediately. Increasing a limit requires a waiting period, so you don't end up spending more on a sudden decision. Contact live chat for any help.

Self-exclusion means voluntarily deactivating your account for a set period. At 888starz you can choose anywhere from 6 months up to a permanent exclusion. During this time you will not be able to log in or place bets, and no promotional messages will be sent to you. To activate self-exclusion, contact us via live chat or email.

Contact 888starz immediately via 24/7 live chat or email at [email protected]. We will secure the account right away. Always keep your device password-locked and never share your login details with anyone. No one under 21 is permitted to use 888starz.

A cooling-off period closes your account for a few hours to a few days — it reactivates automatically once the period ends. Permanent exclusion closes your account completely and no new account can be opened. If you feel the problem is serious, permanent exclusion is the right step — our support team is here to help you make that decision.

Ask yourself a few questions: Do you find it hard to stop playing? Are you playing again to recover money you lost? Are you hiding your gambling from family? Are you using money meant for groceries or debt repayments? If the answer to any of these is yes, take a break and talk to our support team or a professional counsellor.

Yes. If our team notices unusual playing patterns or signs of excessive spending, they may reach out to you. This is not surveillance — it is a measure to protect your interests. Our privacy policy explains in detail how your data is stored and used.